TERMS OF SERVICE

OVERVIEW

This website is operated by Scented Fable. Throughout the site, the terms “we”, “us”, and “our” refer to Scented Fable. Scented Fable offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any services.

Any new features or tools added to the site will also be subject to these Terms. We reserve the right to update or change these Terms at any time by posting updates to our website. Continued use of the site following any changes constitutes acceptance of those changes.

Our website is hosted by Squarespace, which provides the online platform that allows us to present and sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction, including intellectual property laws.

You must not transmit any malicious code, viruses, or destructive software. Any breach of these Terms may result in immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Content submitted through the site, excluding payment information, may be transferred unencrypted across networks. Payment details are processed securely through third-party payment providers. We do not store or have access to your full payment details.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 - ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or out of date. Content is provided for general information only and should not be relied upon as the sole basis for decision making.

We reserve the right to modify site content at any time but have no obligation to update information. It is your responsibility to monitor changes to the site.

SECTION 4 - PRICING AND SERVICE MODIFICATIONS

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice. We are not liable for any price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS

Certain products may be available exclusively online and in limited quantities.

We make every effort to display our products accurately. Due to the handmade nature of our candles, slight variations in colour, finish, and form may occur and are part of the character of each piece.

We reserve the right to limit sales by person, region, or order, and to discontinue products at any time.

All purchases are subject to our Returns and Refunds Policy.

SECTION 6 - ORDER AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. This may include orders placed under the same account, payment method, or shipping address.

You agree to provide current, complete, and accurate information for all purchases and to promptly update your details as required.

SECTION 7 - THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools or links that we do not control. These are provided “as is” and “as available”. Use of third-party tools or websites is at your own risk.

SECTION 8 - USER SUBMISSIONS

If you submit feedback, ideas, or other content, you agree that we may use and publish such content without restriction or compensation.

You are responsible for ensuring that any submissions do not violate third-party rights or contain unlawful material.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, available on our website.

SECTION 10 - DISCLAIMER AND LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available”, without warranties of any kind.

To the fullest extent permitted by law, Scented Fable shall not be liable for any loss, injury, or damages arising from your use of the Service or products purchased through the site.

SECTION 11 - INDEMNIFICATION

You agree to indemnify and hold harmless Scented Fable from any claims arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 12 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of New Zealand.

SECTION 13 - CONTACT INFORMATION

Questions about these Terms should be sent to: hello@fablecandles.co.nz